The Short Answer
Before sampling any fur garment, confirm five things in writing: MOQ (minimum order quantity), sample fee and refund conditions, sample lead time, revision rounds included, and bulk lead time. These vary significantly between factories — what you agree verbally may not match what is delivered.
MOQ at Umay — sample and bulk
Sample fee · refunded at 20+ pcs
Sample lead time from confirmed specs
1. MOQ — Minimum Order Quantity
MOQ is the smallest quantity a factory will produce in a single order. For fur garments, MOQ varies widely depending on the factory's production setup and the complexity of the style.
| Factory Type | Typical MOQ | Notes |
|---|---|---|
| Large export factory | 100–500 pcs per color | Lower unit cost, less flexibility on design |
| Mid-size OEM factory | 10–50 pcs per style | Good balance of price and customization |
| Small / boutique factory | 1–10 pcs | Highest flexibility, higher unit cost |
| Umay Garment | 1 pc | Same MOQ for sample and bulk |
Low MOQ is particularly important for private label brands launching a new style — it reduces the risk of committing to a large inventory before testing market response.
2. Sample Fee and Refund Conditions
Sample fees exist because making a one-off garment requires the same pattern work, cutting, and sewing as a production run — without the efficiency of volume. A reasonable sample fee reflects real production cost, not a barrier to entry.
What to Confirm
- Fee amount: At Umay, USD 99 per style regardless of fur type or complexity.
- Refund threshold: The sample fee is refunded when your first bulk order for that style reaches 20 pieces or more.
- What the fee includes: One physical sample with standard packaging. Custom labels or hang tags may be additional.
- Payment timing: Sample fee is typically paid before production starts. Confirm whether the factory accepts PayPal, T/T, or other methods.
3. Sample Lead Time
Lead time is counted from the date all specifications are confirmed and sample payment is received — not from the date you send an inquiry.
| Stage | Timeline at Umay |
|---|---|
| Spec confirmation + payment | Day 0 |
| Sample production | 3 days |
| DHL/FedEx shipping (most destinations) | 3–5 additional days |
| Total to your door | ~6–8 days |
Delays most commonly occur at the specification stage — incomplete color references, missing measurement specs, or unconfirmed label requirements. The more complete your brief, the faster the sample.
4. Revision Policy
Most factories include one to two revision rounds in the sample fee. Beyond that, additional rounds may incur a new sample charge. Confirm this before your first sample is made.
What counts as a revision vs. a new sample?
- Revision: Adjusting a measurement, changing a seam finish, altering a color within the same material — typically no additional charge within the agreed rounds.
- New sample: Changing the fur type, switching from open-front to zip closure, or fundamentally redesigning the silhouette — usually requires a new sample fee.
5. What to Provide When Starting a Sample
A complete brief produces a better first sample and reduces total time from inquiry to approved sample. Provide all of the following before requesting a sample:
- Style reference: A photo, sketch, or reference garment. Be specific about silhouette, length, and closure type.
- Color reference: Pantone code, physical swatch, or color name from the factory's available range.
- Size specification: Target measurements for the sample size, or a size chart if ordering a size run.
- Material preference: Fur type (fox, raccoon, Mongolian lamb, faux fur), lining material, any special finishing.
- Label requirements: Brand label wording, care label language, hang tag design if applicable.
- Packaging: Poly bag, garment bag, box — and any specific requirements for the destination market.
Comparing Factories on MOQ and Sampling Terms
When evaluating factories, compare these five points side by side — not just the quoted unit price:
| Point | What to Ask |
|---|---|
| MOQ | Per style? Per color? Any exceptions for custom dye? |
| Sample fee | How much? What does it include? Is it refundable? |
| Refund threshold | At what order quantity is the sample fee refunded? |
| Sample lead time | From confirmed specs or from inquiry date? |
| Revision rounds | How many included? What triggers a new sample charge? |
Pre-Sample Confirmation Checklist
- MOQ confirmed per style and per color
- Sample fee amount confirmed in writing
- Sample fee refund threshold confirmed
- Sample lead time confirmed (from spec confirmation date)
- Number of revision rounds included confirmed
- What triggers a new sample fee confirmed
- Bulk lead time confirmed
- Payment method and terms confirmed
- Complete style brief provided: style ref, color, size, material, labels, packaging
Frequently Asked Questions
What is the MOQ at Umay Garment?
1 piece, for both samples and bulk orders. There is no higher minimum for most styles. Custom dyeing outside our standard 14 colors may require a higher quantity — confirm per style.
Is the sample fee refundable?
Yes. At Umay, the USD 99 sample fee is fully refunded when your first bulk order for that style reaches 20 pieces or more. This applies per style, not per order.
How long does a sample take?
3 days from the date specs are confirmed and sample payment is received. DHL or FedEx shipping is additional — typically 3–5 days to most destinations.
Can I order a sample in a custom color?
Yes. Provide a Pantone code or physical swatch. Custom dyeing adds 5–7 days to the sample lead time for the first color. Subsequent samples in the same dye batch are faster.
Start Your Sample Today
Send Cathy your style reference, color, and size. She confirms the sample fee, lead time, and specs within 24 hours — no commitment required to inquire.
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